Head of Payments Mexico

Detalle de empleo

  • Puesto Business Program Management


At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.


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Job Description Summary:

Responsible for the payment platform management (card and banking), including performance, maintenance, issue management and new products launch. Relationship with the payment ecosystem (gateway, acquirer, issuer, card scheme and card/trade associations), also develop strategic partnerships and cooperation with those players and a key role on the regulatory projects.

We are seeking a commercially driven professional with focus on the customer and expertise in the online. This position will require experience working directly with the payments industry players particularly with Payment and Financial Institutions.

Job Description:

Primary Job Responsibilities:


• Manage and track the main KPIs related to the payment platform (latency, auth rate, chargeback, fraud)
• Track of local and global industry environment and leverage benchmark
• Monitor operations and partner with product and technical teams for issue management
• Keep track on several global and local project execution
• Partner with Sales team to support the local strategy, define the pipeline and lead the product implementation
• Manage the partner agreement and business relationship going forward
• Cross Functional activities (product, engineering, marketing, finance, legal, operations, customer service and others)
• Develop strategic partnerships with networks, financial institutions, and payment schemes to drive consumer acquisition and activity. 
• Support the coordination of regional to local planning and roadmap
• Support enhancements of end-to-end customer experiences with payments products 
• Develop the strategy for routing rule for performance and transaction expense optimization




• Experience working with payments industry participants 
• Deep understanding of payment economics and payments ecosystem
• Strong logical thinking and problem-solving skills
• Ability to work in an ambiguous and cross functional environment with proven track record of delivering projects
• Strong negotiation and relationships management skills
• Cross-functional collaboration and leadership skills, as well as knowledge of global and local markets, and extensive experience in the digital payments space




• 10+ years of relevant experience in business development and commercial areas of the Payment Services industry (preferably within Financial Ecosystem)
• Strong analytical background & proven project management experience
• Ambitious, entrepreneurial & self-driven personality
• Flexibility to work in dynamic, task & result driven environment
• Both oral and written communication skills
• Fluent Spanish and English (mandatory)



Travel Percent:


Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:
Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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